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CUSTOMER SERVICE


At El Dorado Hills Car Care, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at El Dorado Hills Car Care. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At El Dorado Hills Car Care, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why El Dorado Hills Car Care focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At El Dorado Hills Car Care, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1984, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 916-933-0835 or email us.



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The staff here are always so kind and exceptionally helpful. I had gotten the wrong fuses from O'Reilly Auto Parts, and I stopped by El Dorado once I saw they were wrong. They gave me the fuses I needed, for free, and were so nice about it. They will definitely be getting more of our business in the future. Good people!!


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Get free Coupons

Take advantage of these great offers!

OIL CHANGE $39.95 - SAVE $10!

Most vehicles. Full synthetic oil extra. Not valid with any other offers. Only with coupon.

15% OFF FACTORY MAINTENANCE SERVICE or TIMING BELT SERVICE

Not valid with any other offers. Only with coupon.

A/C Service $49.95 - Save $30!

Plus Refrigerant

Valid on 2000 or newer cars. Not valid with any other offers. Only with coupon. Limited time offer.

$25 OFF OR $50 OFF!

$25 Off any repair of $250 or more.
Or
$50 off any repair of $500 or more

Not valid with any other offers. Only with coupon.

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State of California Licensed Smog Check Inspection and Repair Station
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