CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
The staff here are always so kind and exceptionally helpful. I had gotten the wrong fuses from O'Reilly Auto Parts, and I stopped by El Dorado once I saw they were wrong. They gave me the fuses I needed, for free, and were so nice about it. They will definitely be getting more of our business in the future. Good people!!
Most vehicles. Full synthetic oil extra. Not valid with any other offers. Only with coupon.
Valid on 2000 or newer cars. Not valid with any other offers. Only with coupon. Limited time offer.